Refund Policy

This Refund Policy explains how Dreamly handles refunds for digital purchases on https://dreamly.art. It applies to optional credit packs and other paid digital features. Dreamly does not sell or ship physical goods.

1. What you buy

Paid purchases add digital credits or unlock digital access to extra AI dream interpretations and related in-app features. Current packs and prices appear on our Pricing page and at checkout.

2. Who processes the order

The seller accepts payment through PayPal. Refunds are handled according to this Refund Policy.

3. 30-day money-back guarantee

You may request a full refund within at least 30 days of the order date. This money-back guarantee is a minimum; it does not shorten any longer right you already have under applicable law or a payment provider's rules.

4. How to request a refund

Email support@dreamly.art with your order date, the email used at checkout, and (if you have it) the order or receipt identifier. We aim to respond promptly and to complete approved refunds through the original payment method.

5. Chargebacks

Please contact us or the payment processor before opening a chargeback so we can help. Unresolved payment disputes may lead to account review.

6. Contact

Buyer support: support@dreamly.art. You can also reach us through https://dreamly.art or in-app support channels.

See also our Terms of Service and Privacy Policy.