Legal
Refund Policy
Last updated: September 6, 2026
This Refund Policy explains how Dreamly handles refunds for digital purchases on https://dreamly.art. It applies to PayPal subscriptions and other paid digital features. Dreamly does not sell or ship physical goods.
1. What you buy
Paid purchases unlock a Dreamly subscription for AI dream interpretations and related in-app features. Current plans and prices appear on our Pricing page and at checkout. New subscriptions include a 3-day free trial.
2. Who processes the order
The seller accepts payment through PayPal. Refunds are handled according to this Refund Policy.
3. Trial and cancellation
Cancel during the 3-day trial and you are not charged. After a paid period starts, you may cancel anytime in your profile; access continues until the current period ends. We do not prorate unused days unless a longer right already applies under the law of your country or PayPal's rules.
4. How to request a refund
Email support@dreamly.art with your order date, the email used at checkout, and (if you have it) the order or receipt identifier. We aim to respond promptly and to complete approved refunds through the original payment method.
5. Chargebacks
Please contact us or the payment processor before opening a chargeback so we can help. Unresolved payment disputes may lead to account review.
6. Contact
Buyer support: support@dreamly.art. You can also reach us through https://dreamly.art or in-app support channels.
See also our Terms of Service and Privacy Policy.